Action RV Service Steps
Action RV Service Center takes pride in offering individualized service for each RV that comes to our
lot:
-
Schedule individual drop-off appointments.
-
After making appt., the customer sends over/drops off copy of warranty/insurance and Insurance
Claim number
-
At drop-off 1:1 walk through with General Manager or Lead Tech notating/listing areas in the RV
that need to be looked at/worked on while it is here.
-
Diagnostic/Inspection performed
-
Call in Estimate to Warranty/Insurance (if applicable)
-
Send Estimate to the customer to approve work with what Insurance/Warranty will cover and what
the customer would need to approve.
-
Order parts for customer-approved work.
-
Complete work on the coach after all parts arrive.
-
Customer notified RV is ready for pickup.
-
Customer picks up with a 1:1 walk through with General Manager or Lead Tech